THESE GENERAL TERMS AND CONDITIONS OF THE PROVISION OF LEGAL SERVICES(hereinafter the “Terms and Conditions”) govern the basic terms and conditions of the provision of services between DIAMANT & PARTNERS s.r.o., a law firm, Company ID No.: 06917283, with its registered office at Karlovo náměstí 288/17, Nové Město, 120 00 Prague 2(hereinafter the “Law Firm”), and individual clients, as well as the mutual rights and obligations of those clients(hereinafter the “Client”) and the Law Firm.

1. OPENING PROVISIONS
   
   1. The Law Firm is a legal entity providing legal services on the basis of the authorisation of its founder and managing director, Mgr. Ing. Michal Diamant, Attorney-at-Law, registered in the Czech Bar Association under number 16249, who practises law as a partner of the Law Firm, which is a limited liability company. 
   2. The Law Firm provides legal services under Czech law. 
2. SUBJECT-MATTER OF PERFORMANCE
   
   1. The subject-matter of performance is the provision of legal services to the Client or a person designated by the Client, to the extent and for the price stipulated in the relevant legal service agreement (hereinafter the “Agreement”).  The provision of services to a person designated by the Client is subject to that person’s consent and, at the same time, the interests of the Client and that person must not conflict with each other. 
3. TERMS OF PERFORMANCE
   
   1. Before and during the provision of the performance, the Law Firm is entitled to ask the Client for documents proving his/her identification or the identification of the person designated by him/her, if necessary to perform the requested act, and to keep copies of these documents.      The Law Firm is also entitled to request from the Client all (supporting) documents necessary for the provision of the given service, and the Client is obliged to provide the Law Firm with the necessary cooperation in this regard.    
   2. Legal services will be provided to the Client on the basis of the instructions from the Client. The Law Firm is not obliged to verify with the Client whether the person giving the Law Firm an instruction on behalf of the Client is authorised to do so. In particular, if a person contacts the Law Firm, for example, from a company email address or data mailbox and/or from an email address or data mailbox that was communicated to the Law Firm by the Client when placing an order for legal services with the Law Firm or in the course of their provision, or if the name of that person is known to the Law Firm from its activities, it shall be assumed that the person is contacting the Law Firm because he/she is authorised to do so.
   3. If the Client continues to require the Law Firm to provide legal services after the expiry of the Agreement, the Agreement shall be deemed to continue and shall be extended by the time necessary to complete the provision of legal services as required by the Client.  
   4. The Law Firm shall inform the Client of the preliminary time requirements for the requested legal service and shall inform the Client of the expected date for the provision of that service. However, the deadline so communicated to the Client is only indicative, and its exceeding by the Law Firm shall not constitute a breach of the obligation under the Agreement on its part.  
   5. If the Client requests the provision of legal services within a period shorter than 7 working days, the agreed price shall be increased in accordance with Article 4.18, depending on the complexity of the requested service, which the Client is aware of.   
4. FEE FOR SERVICES RENDERED
   
   1. The Law Firm provides the Client with legal services for a fee in accordance with Decree of the Ministry of Justice No. 177/1996 Coll., the Lawyer’s Tariff, as amended. 
   2. Legal services are provided at the price stipulated in the Agreement. 0. After the conclusion of the Agreement, it is first necessary to make the agreed deposit to the Law Firm’s account No. 36363639/0600, maintained with MONETA Money Bank, a.s. The unused deposit, if any, shall be refunded to the Client.
   3. The price may be determined as a contract fee based on time, a contract fee based on individual legal acts, a flat-rate contract fee or a share-based contract fee, or in any other way by mutual agreement between the Client and the Law Firm. The amount of the fee depends on the type of legal issue and on the professional and time requirements. Unless otherwise agreed, the agreed fee shall be deemed to be the contract fee based on time at the lowest usual hourly rate of the Law Firm.  
   4. 0. Prior to the provision of legal services, the Law Firm shall make a preliminary calculation of the costs of the services for the Client according to the information provided by the Client. If, in the course of the provision of services, facts come to light that may affect the scope of the work provided, the Law Firm shall have the right to change the preliminary calculation in the context of the newly discovered facts.   
   5. The Law Firm expressly draws the Client’s attention to the fact that, especially with regard to litigation, the amount estimated in advance may differ from the reality. The Law Firm keeps each Client informed about the progress of the proceedings. The Client is deemed to be informed about the scope of legal representation and is thus also informed about the scope of legal services provided and the related possible increase in the estimated price of legal services, which he/she hereby agrees to, unless he/she expressly manifests a different will in this regard.     In that case, the Law Firm is not obliged to notify the Client of an overrun of the original scope of work if such an overrun is obvious from the mutual communication between the Client and the Law Firm.  
   6. 0. If the contract fee is agreed as time-based, the Client pays the agreed fee to the lawyer according to the number of hours of the legal services provided. The usual hourly rate of the Law Firm is CZK 3,500-4,900 for each hour commenced. Every quarter of an hour (15 minutes) commenced is charged.
   7. All prices are exclusive of VAT. VAT will be added to the agreed price according to the currently valid and effective legislation.  
   8. The fee based on individual legal acts is determined by the number of acts of legal service performed by the lawyer in a particular case. The amount of the fee for one legal act is determined by agreement. 
   9. The fee based on individual legal acts is determined by the number of acts of legal service performed by the lawyer in a particular case. The amount of the fee for one legal act is determined by agreement.   The Law Firm also provides other services, such as signature authentication and authorised document conversions.
   10. A flat-rate fee is a fixed amount agreed upon for the provision of legal services. The fee is set for a recurring period of time, usually a flat-rate monthly amount. This form of fee is suitable for Clients with a regular need for legal services. 
   11. A share-based contract fee is a fee that is a share of the subject-matter of the case or the result of the proceedings.     This fee is the least common variant of cooperation. In the event of the termination of the Agreement by the Client before the purpose of the provided legal services is achieved, a compensation payment shall be agreed in favour of the Law Firm in the amount of the agreed share-based fee, while the Client is obliged to inform the Law Firm of all services received in the matter even after the termination of the contractual relationship.   If the share-based fee cannot be determined, the agreed fee shall be deemed to be the contract fee based on time at the lowest usual hourly rate of the Law Firm.
   12. The Client acknowledges that the preparation and acceptance of the case will always require time according to a rough estimate, which will be communicated to the Client by the Law Firm.
   13. The Client is also obliged to pay the Law Firm compensation for the time lost in accordance with the Lawyer’s Tariff, whereby the agreed fee equals the Law Firm’s normal hourly fee. If that fee is not agreed upon, it shall amount to CZK 750 for each quarter of an hour commenced.
   14. The Client agrees to the use of a company car for the provision of legal services under the Agreement and agrees to the rate of travel reimbursement according to the price list attached to these Terms and Conditions.
   15. None of the above prices include court or administrative fees, copies, conversions, expert reports, professional statements or other additional out-of-pocket expenses, which will be charged on an advance basis or as actually incurred.  
   16. The Law Firm expressly advises Clients that telephone calls to the Law Firm are also charged, regardless of whether the call is made by the Client or the Law Firm.   Each call is charged for every 15 minutes commenced. The minimum amount charged is thus for 15 minutes per call.
   17. The Law Firm also informs Clients that emails are also charged as acts of legal service, with regard to their length, where every 15 minutes commenced are charged, except for emails whose content is only a confirmation of an appointment or emails with similar content. 
   18. 0. The provision of legal services on an express basis or outside normal hours during the working week (meaning 9:00 a.m. – 5:30 p.m. Monday to Friday) is subject to a surcharge of 50-100 % of the price of the legal services rendered.    
   19. In accordance with the statutory regulations, which the Law Firm is obliged to follow, the amount of the Law Firm’s fee must be at least the amount of the respective court award, i.e.   the compensation of legal representation costs in the amount determined by the court in the ruling at the end of the litigation.   In the event that the fee between the Client and the Law Firm has been agreed upon in a lower amount, the Law Firm shall be entitled to a fee in the amount determined by the court or other authority authorised to issue an authoritative decision.  
   20. Compensation for legal representation costs awarded by a court or other authority (in particular, costs of the proceedings) or paid by the other party to the dispute shall be due to the Law Firm on the basis of the Agreement, except for costs paid by the Client (in particular, court fees). Thus, unless otherwise agreed in writing, the Law Firm’s fee shall always be increased by the compensation for costs awarded to the Client in all proceedings. The Client expressly authorises the Law Firm to accept all such payments to its account. 
   21. The Law Firm is entitled to count in its fee the costs of legal representation in court cases in which the Law Firm has represented the Client on the basis of the Agreement and the power of attorney granted, as well as the fee consisting of the costs of the proceedings in the matter of the enforcement of a judgment.   
5. PRICE PACKAGES
   
   1. As part of our cooperation, you can also choose one of the following packages:  
      
      1. Case Law Package. We will regularly inform you about new, important decisions and rulings in your chosen area of law. We offer the provision of up-to-date information on case law in the following areas: civil law, commercial law, family law, labour law, public procurement.  
      2. Amendment Package. We will regularly inform you about new, important changes in the law and the impact of these changes in the legal area of your choice. We offer monitoring of legislative changes in the following areas of the law: civil law, commercial law, family law, labour law, public procurement.  
      3. Basic Legal Advice Package. This includes legal advice in the Client’s chosen area of interest, in the scope of 5 hours of legal advice each month.   
      4. Premium Legal Advice Package. This includes legal advice in the Client’s chosen area of interest, in the scope of 15 hours of legal advice each month.    
      5. Exclusive Legal Advice Package. This includes legal advice in the Client’s chosen area of interest, in the scope of 30 hours of legal advice each month.    
   2. Unused hours from the packages listed in Articles 5.1.3, 5.1.4  and 5.1.5 are carried over to the following month and must be used by the one-year anniversary of the conclusion of the relevant Legal Service Agreement within the pricing package.  In the event that the Client extends the relevant package into the next validity period, up to 10% of the unused hours of legal services within the package from the previous period will be carried over to the next period.     The remaining unused hours of legal services shall be forfeited to the Law Firm. In the event that the Client does not renew the relevant package, all the unused hours of legal services shall be forfeited to the Law Firm. 
   3. The package can be ordered separately or as part of the legal services already provided under the Agreement. In the event that the Client chooses a package when concluding the Agreement or as an addition to an existing Agreement, the Client will receive a 10% discount on the price of the package.   
   4. The price of individual packages is specified in the price list, which constitutes an annex to these Terms and Conditions. 
6. INVOICING
   
   1. The Law Firm shall bill the Client for the fee for the provision of legal services or other related expenses at the beginning of the calendar month following the month in which the legal services were provided. If the Client and the Law Firm agree otherwise or it seems appropriate given the circumstances of the case, the Law Firm may issue an invoice after a longer period of time.  
   2. The invoice will be issued with a due date of 7 days from its issue. Issuing an invoice is not a precondition for payment of the fee.
   3. The Law Firm shall send the invoice to the Client at the Client’s address set out in the Agreement or at any other address provided by the Client.
   4. The Client is entitled to request a detailed breakdown of the items charged. The Law Firm shall provide the breakdown to the Client upon request, including the date of the service provided. 
7. CONTRACTUAL PENALTIES
   
   1. In the case of a delay in the payment of the invoice, the Client shall be obliged to pay the Law Firm a contractual penalty of 0.1% of the invoiced amount for each commenced day of delay and, in addition, a contractual penalty of CZK 5,000 for each full month of delay until full payment.   
   2. In the event of a delay in the delivery of the agreed performance, the Client shall have the right to demand from the Law Firm  a contractual penalty of 0.1% of the value of the provided  service of which the Law Firm is in delay.     This shall not apply if the Law Firm has informed the Client that it will deliver the service at a later date and the Client has explicitly or implicitly agreed to that procedure. 
   3. In order to claim a contractual penalty, the relevant party entitled to the contractual penalty must send a demand for its payment.   The contractual penalty is then payable on the 7th day from the date of delivery of the demand for payment.  
8. COMMUNICATION BETWEEN THE LAW FIRM AND THE CLIENT
   
   1. The Law Firm communicates with the Client: 
      
      1. in person;
      2. using methods of electronic communication, via:
         
         1. email;
         2. data mailbox;
         3. video conferencing;
      3. by phone;
      4. via postal service providers.
   2. If there is no doubt that the person dealing with the Law Firm is a person connected with the Client (either by employment or under a power of attorney), the Law Firm is not obliged to ascertain whether or not the person is authorised to deal with the Law Firm.    This does not change the fact that the Law Firm is entitled to verify the authorisation of the person concerned if it deems it appropriate. 
   3. The Client acknowledges that the Law Firm will respond to the Client at the address (both electronic and physical) from which the Client contacts the Law Firm and that the Law Firm will consider that address as the Client’s additional contact address. 0. The Client is thus obliged to ensure that he/she receives messages at the given address, or is obliged to inform the Law Firm not to use that address as his/her contact address any longer. The same applies to telephone or other contact information.
   4. The Client acknowledges that email messages are deemed to have been received no later than on the 3rd day after the respective message has been sent to the Client’s contact address. If the Client does not accept any such message, it shall be his/her responsibility. 
   5. The Client acknowledges that documents delivered through a postal service provider are deemed to have been delivered no later than on the 10th day after they are sent to the Client’s contact address. If the Client does not accept any such document, it shall be his/her responsibility. 
9. OBLIGATIONS AND DECLARATIONS OF THE CLIENT
   
   1. The Client is obliged to provide the Law Firm with all necessary assistance to fulfil the Law Firm’s obligations under the Agreement, in particular to provide the Law Firm with all necessary documents upon request.  
   2. The Client is obliged to provide the Law Firm with all necessary cooperation to enable the Law Firm to provide legal services to the Client on an ongoing basis.
   3. The Client is obliged to inform the Law Firm as soon as there is any change on his/her side regarding his/her first name or surname, address, marital status, telephone number or email address, to the extent that the Law Firm processes data about him/her.    In the event the Client fails to do so, he/she assumes responsibility for any consequences associated with this.  
   4. The Client undertakes to provide timely, complete, truthful and transparent documents and documentary or electronic material in such a way as to enable the proper performance of the Law Firm’s activities under the Agreement, unless it follows from their nature that the Law Firm is to provide them.   
   5. The Client declares that he/she has informed the Law Firm of all relevant facts concerning the matter entrusted to it, has not concealed anything material and has submitted all necessary evidence.
   6. The Client has been advised of the consequences arising from Section 347a(1)  of the Criminal Code, i.e. that he/she shall not submit to the Law Firm, for the purpose of initiating proceedings before a court, an international judicial body or in criminal proceedings, any material or documentary evidence essential for the ruling, which the Client knows to be forged or altered, with the intention of using it as genuine, or forge or alter such evidence with the intention of using it as genuine. In this context, the Client has also been informed that,   in accordance with Article 6(3) of Resolution of the Board of Directors of the Czech Bar Association No. 1/1997 of the Bulletin laying down the rules of professional ethics and the rules of competition of attorneys of the Czech Republic (Code of Conduct), as amended by later resolutions of the Board, the Law Firm is not entitled to verify the truthfulness or completeness of factual information provided by the Client without the Client’s consent. By concluding the Agreement, the Client confirms, among other things, that he/she has been informed of the necessity to disclose to the Law Firm information known to him/her about the possibility that the evidence submitted could be objected to as forged or altered and to discuss with the Law Firm the appropriate procedure in such a case. Without such notice from the Client, the Law Firm shall not be held liable for the factual accuracy or authenticity of the evidence submitted to the court or in the relevant proceedings as directed by the Client.  
   7. The Client further undertakes to provide the necessary cooperation required for the proper provision of legal services, in particular, a true and complete explanation of the individual documents submitted.   
   8. In  the event that the subject-matter of the service provided to the Client is the representation of the Client in litigation, the Client undertakes to  immediately  inform the Law Firm in the event the Client is contacted by the opposing party, the opposing party’s attorney or any other person acting for the opposing party.   The Client undertakes to limit any dealings with the opposing party and to inform the Law Firm immediately of any dealings with the opposing party. 
   9. The Client acknowledges that the provision of legal services does not include the procurement and completion of evidence.
   10. The Client acknowledges that the Law Firm is not bound by his/her legal opinion. The Law Firm is not required to follow the Client’s instructions if they are in conflict with any law or other regulation or statute.   
10. OBLIGATIONS AND DECLARATIONS OF THE LAW FIRM
    
    1. When providing legal services, the Law Firm is bound by the laws of the Czech Republic and, within their limits, the Client’s instructions. The Law Firm is obliged to defend the rights and interests of the Client at all times.
    2. The Law Firm has a statutory obligation to maintain the confidentiality of all facts of which it has become aware in connection with the provision of legal services under the Agreement.   Its employees and collaborators have the same obligation. The obligation of confidentiality shall not apply in cases where the Law Firm has a statutory duty to prevent the commission of a criminal offence.
    3. The Law Firm is obliged to independently manage all cases already in its records and to request from the Client the necessary documents to proceed effectively in the case.  
    4. The Law Firm acts in reliance on the authenticity and accuracy of the documents, instruments and statements submitted to it by the Client and shall not be held liable for the outcome of the provision of legal services in the event that false and/or incorrect documents or statements are submitted to it.    
    5. The Law Firm shall not be obliged to accept and use any documents or instruments submitted by the Client if it reasonably believes that it is more beneficial to the Client not to use such documents.
    6. The Law Firm shall always inform each Client about the complexity of the case and the possibilities of its resolution and warn the Client of all the consequences to which he/she is exposed in the event of failure in the case, i.e. including the obligation to pay the costs of the proceedings to the opposing party. The Client shall acknowledge all such information and warnings before entering into the Agreement.
11. TERMINATION OF SERVICES
    
    1. The Client is entitled to terminate the Agreement at any time without stating a reason by giving written notice to the Law Firm. In such a case, the Client is obliged to pay the fee for the legal services without undue delay.   The parties have agreed to exclude the application of Section 2440 of the Civil Code.
    2. The Law Firm is entitled to terminate the provision of legal services by notice only in the following cases: 
       
       1. if the necessary trust between the Law Firm and the Client is broken;  
       2. if the Client does not provide the necessary cooperation;
       3. despite being advised by the Law Firm that his/her instructions are contrary to any law or regulation, the Client insists that the Law Firm nevertheless follow those instructions;
       4. if the Client has not made a reasonable deposit for the fee for the provision of legal services;
       5. if the Client has not paid the amount for the provided and duly invoiced legal services, even despite a reminder to pay.  
    3. The Law Firm is obliged to refuse or terminate the provision of legal services in the following cases: 
       
       1. it has already provided legal services in the same or a related matter to another client whose interests conflict with the interests of the Client;
       2. a person whose interests conflict with the interests of the Client has already been provided with legal services in the same matter or a related matter by a lawyer with whom the Law Firm practises law jointly, or in the case of an employed lawyer, by a lawyer who is his/her employer, or by a lawyer who is an employee of the same employer;
       3. the information the Law Firm has about another client or a former client could unduly favour the Client;
       4. a lawyer cooperating with the Law Firm or a person close to that lawyer has attended the consideration of the Client’s case; 
       5. the interests of the Client are in conflict with the interests of the lawyer cooperating with the Law Firm or a person close to that lawyer.  
    4. In the event that the Law Firm gives notice, the Client, after being duly informed, expressly states that he/she does not insist on the Law Firm’s observance of the 15-day period for taking urgent actions.    
    5. Depending on the nature of the service provided, the Law Firm will prepare all documents to be handed over to the Client upon the termination of the provision of legal services.   For this purpose, the Law Firm shall prepare a handover report.
    6. The Law Firm charges a fee for the preparation and processing of the documents to be handed over at an hourly rate of CZK 1,500/hour.    
    7. The Client acknowledges that the Law Firm is obliged by the valid and effective legal regulations to archive the files for the statutory period of time. Upon the lapse of that period, the files will be shredded.
12. LIABILITY FOR DAMAGE
    
    1. The Law Firm shall be held liable to the Client for any damage caused in connection with the provision of legal services under the Legal Service Agreement.    The Law Firm has taken out liability insurance in the amount of CZK 50 million.
    2. The Law Firm shall not be held liable for any failure in the case unless it was caused by the Law Firm’s breach or neglect of duty.
    3. The Law Firm may be exempted from liability for damage if it proves that it did not cause the damage or could not otherwise have influenced its occurrence.
13. PERSONAL DATA PROTECTION
    
    1. The Law Firm, as the controller of the personal data provided to it, undertakes to process such personal data in accordance with the law, in particular Act No. 85/1996 Coll. (the Act on the Legal Profession) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).
    2. Personal data may be provided to the Law Firm by the Client, an opposing party, authorised representatives or third parties, in particular, public authorities or from publicly available databases (e.g. the Insolvency Register, Commercial Register, Trade Register).
    3. In particular, but not exclusively, the following data may be subject to processing: first name, surname, place of residence, workplace, job position, employer, call records, records of email and other communications, and the like.
       

       Personal data processed	Purpose of processing	When	Legal grounds
       First name, surname	Provision of legal services	In each case	Performance of a contract
       Date of birth, birth certificate number	Provision of legal services	In each case
       Permanent address, mailing address	Provision of legal services	In each case
       Contact details	Provision of legal services	In each case
       Identity document number	Provision of legal services	If necessary to provide the service in question
       Employment/employer details	Provision of legal services	If necessary to provide the service in question
       Email communication records	Provision of legal services	If necessary to provide the service in question
       Phone call records	Purposes of service improvement	In each case	Consent

    4. The purpose of the processing of personal data is to provide the legal services specified in the Agreement. In no case will personal data be passed on to third parties, except for those for whom such transfer is a condition necessary for the performance of the Law Firm’s activities or the protection of the Client’s legitimate interests (public authorities) or the activities of the system (system administrator).  Personal data will never be sold or disclosed to any commercial entities.  
    5. The recipients of personal data are mainly public authorities (courts, administrative authorities), providers of information system maintenance, and other recipients according to the needs and instructions of the Client.
    6. Personal data will be processed for the duration of the Agreement and after its termination will be handled in accordance with the applicable legislation, in particular   Act No. 85/1996 Coll. Act No. 499/2004 Coll.   (the Act on Archiving and Records Management and on the Amendment to Selected Acts) and Regulation (EU) 2016/679 of the European Parliament and of the Council    of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). .  
    7. The person who has provided the Law Firm with personal data has the right to obtain information from the controller (the Law Firm) as to whether it processes his/her personal data and, if so, what the data is and how it is processed. 
    8. The person who has provided the Law Firm with personal data has the right to have inaccurate personal data concerning him or her rectified by the data controller (the Law Firm) without undue delay at his or her request. Incomplete or inaccurate personal data can be completed at any time.
    9. The person who has provided the Law Firm with personal data has the right to have the personal data erased. The Law Firm is thus obliged to destroy the personal data it processes about the person if certain conditions are met and the person requests it. 
    10. The person who has provided the Law Firm with personal data has the right to have the data controller (the Law Firm) restrict the processing of his or her personal data in certain cases. The person concerned has the right to object at any time to processing which is based on the legitimate interests of the data controller (the Law Firm) or a third party or is necessary for the performance of a task carried out in the public interest or in the exercise of official authority.
    11. The person who has provided the Law Firm with personal data has the right to obtain the personal data he or she has provided to the controller in  a common and machine-readable format. He or she may subsequently transfer this data to another controller or, if technically feasible, request that the controllers transfer it between themselves.
    12. The right to withdraw consent to the processing of personal data at any time does not apply in the case where the Client’s personal data is processed for the performance of an agreement concluded with the Client, not on the basis of consent to processing. 
    13. If the person who has provided the Law Firm with personal data is in any way dissatisfied with the processing of his or her personal data by the data controller (the Law Firm), he or she may lodge a complaint directly with the Law Firm or contact  the Office for Personal Data Protection.
    14. Information regarding the processing of personal data and the scope of its processing can be provided to the Client by the personal data controller via email: gdpr@diamantpartners.com, by telephone: 212 247 232, or by correspondence at: Karlovo náměstí 288/17, Nové Město, 120 00 Prague 2.  
    15. More information about the Client’s rights is available on the website of the Office for Personal Data Protection (https://www.uoou.cz/6-prava-subjektu-udaj/d-27276).
14. CONFIDENTIALITY
    
    1. Any electronic communication sent or received by any electronic or other similar form of communication contains information that is intended solely for the recipient and is therefore subject to confidentiality, as it may contain confidential information.
    2. All electronic communication between the Client and the Law Firm is subject to the confidentiality obligation under Act No. 85/1996 Coll. (the Act on the Legal Profession).  Any opinion in that communication is not immediately applicable unless the Law Firm expressly states that it is its final opinion on the issue at hand. 
15. NOTICE
    
    1. The Law Firm does its best to secure electronic communication between the Law Firm and the Client. However, the Law Firm cannot rule out the possibility that the interference of third parties may result in the disruption of such communication or the transmission of computer viruses or other negative consequences associated with this type of communication.     By contacting the Law Firm via email, text message or other similar electronic communication methods, the Client accepts all risks arising therefrom.   The Law Firm shall not be held liable for such disruption of communication, transmission of computer viruses or other negative consequences associated with electronic communications that are beyond its control.   
16. OUT-OF-COURT DISPUTE RESOLUTION
    
    1. The Czech Bar Association is the body dealing with the out-of-court settlement of disputes between lawyers and clients in the Czech Republic. The Client may direct his/her complaint to the Czech Bar Association if necessary.   Contact details: epodatelna@cak.cz, data mailbox ID: n69admd, Prague Branch: Národní 16, 110 00 Prague 1; Brno Branch: nám. Svobody 84/15, 602 00 Brno.
    2. Out-of-court dispute resolution is initiated by the Client with a petition delivered to the Czech Bar Association. Before filing a petition to initiate proceedings with the Czech Bar Association, the Client is obliged to file his or her claim with the Law Firm and try to negotiate an amicable solution. Only after unsuccessful negotiations on an amicable settlement of the dispute between the Law Firm and the Client shall the Client turn to the Czech Bar Association. 
17. FINAL PROVISIONS
    
    1. The Terms and Conditions shall always apply in the wording valid and effective on the date of conclusion of the relevant legal service agreement or on the date of provision of the relevant service.  
    2. The provisions of the Agreement shall prevail over these Terms and Conditions and the non-mandatory provisions of the relevant law.
    3. For all disputes between the Law Firm and the Client arising out of the Agreement, the exclusive territorial jurisdiction of the court having jurisdiction at the location of the Law Firm’s registered office is hereby agreed.
    4. These Terms and Conditions shall come into force and effect on 22 February 2020.

PRICE LIST